Returns & Exchanges

If an item arrives damaged, defective, or materially different from what was ordered, contact support promptly and include your order number plus clear photos when relevant.

When to contact support

• Faulty or misprinted item received
• Wrong item or wrong size received
• Shipment issue that requires manual review

How to speed up the review

Include the item name, a short explanation of the issue, and photo evidence if the issue is visual. This helps the support team review replacement or refund eligibility faster.